About Respondus LockDown Browser
Respondus LockDown Browser is an internet browser that acts as a proctor for tests, quizzes, and exams in Canvas.
LockDown Browser will prevent access to other websites or applications during a quiz or exam; you will be unable to exit the test until all questions are completed and submitted. If Respondus Monitor is enabled as well, you will need a webcam to record your testing experience.
Any test, quiz, or exam with "Requires Respondus LockDown Browser" in the title requires this browser to take the assessment.
Watch this video to learn more about Respondus LockDown Browser
Download and Install Respondus LockDown Browser
LockDown Browser only needs to be installed once per computer. It will start automatically from that point forward when a quiz or exam requires it.
Watch this video to learn more about the download and installation process.
Download Respondus LockDown Browser
Before Installing Please Note:
- You may need the administrative password for your computer to allow the installation of this program.
- You will need a PC or Mac computer with a webcam for Respondus LockDown Browser-enabled quizzes. Mobile devices such as smartphones, tablets, and iPads are not allowed.
- Chromebooks are not supported or permitted.
Troubleshooting
Issue: The quiz is asking for a password but my instructor did not provide one.
Please make sure you are accessing the quiz from the Respondus LockDown Browser and not from another browser such as Google Chrome or Mozilla Firefox.
Issue: I am using a Mac computer and I closed Siri but Respondus LockDown Browser says it is still running.
If Siri is still running after it has been closed, please see this information from Respondus on how to disable Siri to allow LockDown Browser to run.
Need Help?
Several resources are available for help LockDown Browser:
- LockDown Browser has a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues.
- Visit the Respondus Knowledge Base. Select "LockDown Browser Respondus Monitor" to view helpful articles.
- Visit SASTRC for self-help articles about Respondus and Lockdown Browser & Monitor for Mac and PC users. If you still have questions, you can submit a ticket to the ACC Helpdesk from that page.